Shipping policy
We ship worldwide from New York within 1-5 business days after order is received. All shipments receive a tracking number so that you can easily track where your product is at any time. If your location isn’t listed, please email us at customerservice@teresesydonna.com.
Domestic shipping
Domestic shipping within the U.S. usually takes 2-3 business days (East Coast) to max 4-5 business days (Florida and California.) You can influence the shipping time, by selecting the faster option at checkout.
International shipping
International shipping can take 10-14 business days.
All international orders, may be subject to additional duties, import taxes, or brokerage or customs fees upon delivery. Since every country has different customs criteria, it’s difficult to estimate the final cost of fees prior to shipment.
Shipping charges do not cover import fees charged by your country. Customer will be responsible for all additional duties, taxes and import fees after order is shipped.